General Terms and Conditions of Sale 2026/2027

Article 1 – General provisions

1.1 The School is part of the ACE Education Group. The schools in the ACE Education Group are private higher education institutions comprising five universities offering specialized courses in sports business (AMOS), luxury hotel management (CMH), design and image (ESDAC), fashion (EIDM), and applied arts (ENAAI), from Bachelor’s to Master’s level. ACE Education uses the European and international systems for the recognition of the level of education of its courses and degrees in Europe (ECTS equivalent) and internationally (CREDITS equivalent).

1.2 Contact: For any questions regarding these general terms and conditions of sale, Students may contact the School: By telephone or by email

Article 2 – Purpose and scope

2.1 The courses governed by these general terms and conditions of sale are those offered by the School, subject to availability, which can be viewed at leisure on the School’s website.

2.2 The purpose of these general terms and conditions of sale is to set out the terms and conditions relating to the Student’s enrollment in the training course chosen by them and provided by the School for the 2026-2027 academic year.

The Student chooses to enroll in a course.

2.3 Minimum requirement for opening a course or class: The opening of a course or class within a program is subject to the enrollment of a minimum of fifteen (15) students. Consequently, the enrollment agreement may be terminated as of right if, by July 31 preceding the academic year in question, the School has received fewer than fifteen (15) enrollment applications for the program or class in question that meet the required conditions.

In this case, the School will inform the Student of the termination of the enrollment agreement and will refund the full amount of tuition fees paid by the Student within 90 days.

In this case, the School may offer the Student the opportunity to enroll in another course offered by the School, at the rates applicable to that course. The relevant contact details and practical information will be communicated to the Student in writing. The Student shall remain free to accept or refuse this offer.

2.4 The Student’s enrollment in a course offered by the School implies the Student’s full and unreserved acceptance of these general terms and conditions of sale and constitutes acknowledgment by the Student that they have read and accepted the terms and conditions.

The fact that the School or the Student does not exercise any of the rights available to them under these general terms and conditions of sale shall not be interpreted as a waiver of their right to do so.

In the event that any provision of these general terms and conditions of sale is declared null and void or unenforceable, the other provisions shall remain in full force and effect and shall be interpreted in such a way as to respect the original intention of the parties.

Article 3 – Conditions of access

3.1 Students wishing to enroll in the training program offered by the School must meet the following criteria:

For admission to the^firstyear: completion of the Baccalaureate. Students are required to provide the School with proof of graduation no later than July 10 preceding the academic year in question.

For parallel admission:

• Admission to the second year: high school diploma + 60 ECTS-equivalent credits.
• Admission to the third year: high school diploma + 120 ECTS-equivalent credits.
• Admission to the 4th year: Baccalaureate + 180 ECTS equivalent credits.
• Admission to the fifth year: high school diploma + 240 ECTS-equivalent credits.

It should be noted that the level of study previously acquired must be directly related to the program requested by the student.

Students are required to provide the School with proof of having obtained the required credits or proof of having obtained the required diploma or qualification (including, but not limited to, BTS, DUT, Bachelor’s degree, or any other equivalent diploma) no later than July 10 preceding the academic year in question.

For students with a degree obtained abroad: Any Student holding a diploma issued by a foreign institution is required to provide an ENIC-NARIC certificate of comparability, allowing verification that their level of education meets the prerequisites for access to a certification registered with the RNCP, regardless of the certification concerned, no later than December 15 of the academic year in question.

When enrolling in a program that does not lead directly to certification (academic year prior to the final year of certification), students undertake to initiate the ENIC-NARIC certificate application process as soon as they are admitted to the School. The provision of this certificate is a mandatory prerequisite for any subsequent enrollment in an RNCP-certified year and must be submitted during the administrative enrollment process for that year.

If the ENIC-NARIC certificate is not submitted within the required time frame, or if the level recognized by this certificate is lower than the prerequisites required for access to an RNCP-registered certification:

• The Student may not under any circumstances be presented for an RNCP certification recognized by the State, without the School being held liable for this impossibility;
• The Student will not be able to enter into a work-study contract until the ENIC-NARIC certificate has been provided and validated, and will remain enrolled in initial training by default;
• Even if the certificate is provided at a later date, access to the work-study program may not be possible if the deadline for concluding the contract or the educational organization does not allow it.

The Student expressly acknowledges and accepts:

• Being able to continue their studies at the School in initial training, subject to the applicable educational conditions;
• That they may, where applicable, obtain ECTS credits and the diploma issued by the School;
• To definitively and irrevocably waive any application for RNCP certification, without the possibility of appeal, compensation, or reimbursement in this regard;
• The absence or insufficient level of the ENIC-NARIC certificate may limit the student’s access to the work-study program, without the School being held liable.

Student refresher courses: the School may require the Student to take a refresher course in order to benefit from the chosen program in accordance with the provisions of Article 5 below. This refresher course may be taken in person or remotely, depending on the chosen program.

For foreign students wishing to study in France: Students are required to provide the School with any document certifying their authorization to study the chosen program on French territory for the entire duration of the academic year in question.

In particular, students must provide the School with:

• At the time of the admission interview/competition: a valid passport.
• No later than the day before the start of the academic year: a long-stay visa, a residence permit marked “student” or any other equivalent document authorizing the Student to follow the chosen course for a period at least equal to that of the academic year in question.

These requirements result in particular from the provisions of the Code on the Entry and Stay of Foreigners and the Right of Asylum (CESEDA – Articles L. 312-2, L. 412-3, L. 422-1, and L. 422-2) and are in accordance with interministerial circular no. 2002-214 of October 15, 2002, relating to the conditions for enrolling foreign students in higher education, which specifies that a student who enters France on a tourist visa runs the risk of being refused a residence permit and finding themselves in an irregular situation before completing their studies.

The School therefore reminds Students that their administrative status must be in order in order to continue their chosen course of study.

Article 4 – Duration

4.1 The Student’s enrollment in the program they have chosen is valid only for the duration of said program as indicated by the School, whether in the official calendar, in an information letter, or in any other document communicated to the Student. The agreement shall therefore terminate automatically on the scheduled end date of the program, without prejudice to any obligations remaining due by the Student. For example, if the Student enrolls in a program with an end date of June 15, 2027, the agreement shall terminate automatically on that date.

Neither the School nor the Student has the right to re-enroll, and each party shall remain free to enter into or not enter into a new enrollment agreement at the end of each academic year.

4.2 It is nevertheless specified that in order to obtain the diploma associated with the chosen course, the Student must complete, as a minimum and provided that they progress to the next year at the end of each academic year:

• Three (3) years of training for a Bachelor’s degree;
• Two (2) years of training for a Master’s degree.

4.3 The School reserves the right to change the content of the courses, the titles of the modules, and the professions and skills targeted by each program it offers from one academic year to the next, in order to ensure that the program is in line with market developments and educational requirements, in the interest of the Student. However, Students will be provided with a presentation of the program for the coming academic year before they enroll for the academic year in question.

Article 5 – Refresher courses

5.1 As part of parallel admission to certain ACE Education schools (AMOS, CMH, EIDM), the Student undertakes to follow a compulsory refresher module (additional fees on top of the training fees) organized by the School.

5.2 This module is designed to ensure that students acquire the knowledge and skills necessary to successfully complete the course, in accordance with the training framework. It is a prerequisite for access to the program’s courses and assessments.

5.3 Refresher courses may be delivered, at the School’s discretion and according to educational requirements, in person and/or remotely. The organizational details (duration, schedule, content, materials, assessment methods, etc.) will be communicated to the Student before the start of the module.

Article 6 – Early termination

6.1 Right of withdrawal: The Student has the right to withdraw under the conditions set out in Article L. 221-18 et seq. of the French Consumer Code, without having to provide a specific reason or pay a penalty. The withdrawal period expires fourteen (14) calendar days from the day after the date of conclusion of this agreement. This period includes Saturdays, Sundays, and public holidays.

To exercise the right of withdrawal, the Student may complete the withdrawal form available via the following link:  Withdrawal Form – Qualtrics Survey | Qualtrics Experience Management or, at the Student’s discretion, send the School any other document clearly stating their intention to withdraw. In the event of withdrawal by the Student within the time limits and in the manner mentioned above, the School will have a period of fourteen (14) days from the date on which it is informed of the Student’s decision to withdraw to reimburse the Student for any tuition fees paid under the enrollment agreement.

6.2 Failure to obtain the BAC. Students must provide official proof of having obtained the Baccalaureate diploma by July 10 preceding the academic year in question at the latest. Failure to provide this proof within the specified time frame, or failure to meet the admission requirements set by the School, will result in the registration being considered null and void, without the School being held liable. In this case, all sums received will be refunded (with the exception of two hundred euros ($200) in administrative fees and entrance exam or interview fees, which remain non-refundable for applicants from countries outside the European Union).

6.3 Exam failure. Students must provide official proof of having obtained the required diploma or qualification (including, but not limited to, BTS, DUT, Bachelor’s degree, or any other equivalent diploma) by July 10 preceding the academic year in question. Failure to provide this proof within the specified time frame, or failure to meet the admission requirements set by the School, will result in the registration being considered null and void, without the School being held liable. In this case, all sums received will be refunded (with the exception of two hundred euros ($200) in administrative fees and entrance exam or interview fees, which remain non-refundable for applicants from countries outside the European Union).

6.4 Failure to obtain a long-stay visa/residence permit marked “student” covering the entire period of training: All foreign students must provide, no later than the day before the start of training, a long-stay visa/residence permit marked “student” covering the entire period of training. Failure to present this proof within the specified time frame, due to failure to meet the admission requirements set by the School, will result in the registration being considered null and void, without the School being held liable. In this case, all sums received will be refunded (with the exception of two hundred euros ($200) in administrative fees and entrance exam or interview fees, which remain non-refundable for applicants from countries outside the European Union).

6.5 Withdrawal by the Student before the start of the program: Withdrawal is understood to mean the voluntary withdrawal of the Student before the official start date of the program chosen by him/her in the enrollment agreement. Withdrawal must be notified in writing to the School before this start date in order to be taken into account. In this case, the Student will be required to pay a penalty to the School in the amount of:

• Twenty-five percent (25%) of the total tuition fees for the chosen course for any withdrawal request received before August 1, 2026—or, for courses with a staggered academic start date, if the withdrawal request is received no later than two (2) months before the start of the course.
• Thirty-five percent (35%) of the total tuition fees for the chosen course for any cancellation request received between August 1, 2026, and the day before the start of the academic year or, for courses with a staggered start date, if the cancellation request is received less than two (2) months before the start of the course.

These percentages apply to the total amount of the training registration fees (including seminars and options) – any other fees, in particular the BDE membership fee, if applicable, remain non-refundable.

Please note that for FOAD (E-Learning) courses, the Student no longer has the right to withdraw after the Student’s first connection to the School’s platform.

6.6 Student withdrawal after the start of the course: Withdrawal is understood to mean the Student’s decision to terminate their course after the actual start of classes. Withdrawal must be notified to the School in writing in order to be taken into account. In this case, the Student will be required to pay a penalty to the School in the amount of:

• Fifty percent (50%) of the total amount of fees incurred for any withdrawal request received between the start of the academic year and December 31, 2026; up to four (4) months after the start of the program or for programs with a staggered academic start date, if the withdrawal request is received up to four (4) months after the start of the program.
• One hundred percent (100%) of the total amount of fees incurred for any withdrawal request received after January^1, 2027, and until the end of the academic year or for courses with a staggered academic start date, if the withdrawal request is received up to four (4) months after the start of the course.

These percentages apply to the total amount of the course registration fees (including seminars and options) – any other fees, in particular the BDE membership fee, if applicable, remain non-refundable.

6.7 Termination by the Student: The Student may request termination of their enrollment only in the event of a definitive inability to continue the program chosen for the academic year in question, resulting from a compelling reason or the occurrence of an event beyond their control, unforeseeable and independent of their will, only if this event occurs after the start of the program. Compelling reasons, provided they occur after the start of the program, include serious illness, accident, or hospitalization lasting more than one (1) month, duly justified by a medical certificate from a specialist doctor.

The request for termination must be notified in writing to the School, accompanied by the necessary supporting documents, and will take effect from the date on which the Student sends a registered letter with acknowledgment of receipt to the School. Tuition fees actually paid will then be refunded to the Student on a pro rata basis for the remaining training period, starting from the effective date of termination.

The School shall have the right to contest the early termination of the enrollment agreement if it considers that the supporting documents provided by the Student do not demonstrate the existence of an event authorizing the Student to terminate the enrollment agreement early.

6.8 Termination by the School for events beyond the School’s control: The School shall be entitled to terminate the enrollment agreement as of right in all cases provided for in the agreement, as well as in the event of an occurrence beyond its control, which could not reasonably have been foreseen at the time the enrollment agreement was concluded, whose effects cannot be avoided by appropriate measures and which prevents it from providing the training chosen by the Student. The termination shall take effect from the date on which the School sends the Student an email notification indicating its intention to invoke this clause.

6.9 Termination by the School for incompatible behavior on the part of the Student: The School shall have the right to terminate the enrollment agreement as of right in the event of behavior on the part of the Student that is incompatible with the proper functioning of the School, the safety of persons and property, or the basic rules of respect and civility. This includes, but is not limited to, any inappropriate, aggressive, threatening, defamatory, or damaging behavior to the image, reputation, or interests of the School, including when such acts are committed outside of training hours or time spent on the premises, provided that they have a direct or indirect link with the School, its members, its partners, or its activities. This also includes any action that disrupts the educational or administrative organization of the School, as well as any harm caused to its staff, trainers, students, or representatives. Termination shall take effect upon the School sending the Student an email notification indicating its intention to invoke this clause, without the Student being entitled to maintain their enrollment or to take a certification exam.

6.10 Permanent expulsion of the Student. The School reserves the right to permanently expel the Student in the event of a serious or repeated breach of the obligations set out in the Internal Regulations, the Teaching Regulations, or the enrollment agreement, in particular for:

• Disciplinary reasons;
• Lack of attendance;
• A clear lack of work;
• Or any behavior contrary to the values and rules of the School.

Permanent expulsion may only occur following disciplinary proceedings conducted by the School, even if the Student does not respond. In the event of expulsion, the Student shall not be entitled to any reimbursement of tuition fees or to re-enroll in a higher year at any of the ACE Education Group schools. The Student remains liable for tuition fees on a pro rata basis for the time spent in training.

Article 7– Registration for professional certification

7.1 Certain courses require Students to register for a professional certification listed in the French National Directory of Professional Certifications (RNCP) and recognized by the State.

7.2 In order to meet all the educational and regulatory requirements specific to the certification for which the Student is enrolled, the Student must validate all the skill sets that make up the qualification or diploma being prepared. As such, the Student undertakes to participate in the various assessments provided for (written reports, oral defenses, professional simulations, final exams, etc.) in accordance with the terms and conditions defined by the certification reference framework and by the School’s internal or educational regulations.

7.3 In the event that the Student switches to a work-study program under the conditions provided for in the enrollment agreement, the School, in this case the Apprentice Training Center (CFA), may only establish a work-study contract on the condition that the professional certification sought is active and valid at the time of the contract between the Student and the host company.

Article 8 – Enrollment in a work-study program

8.1. Some training programs are available as “initial” and “work-study” courses. In this case, the Student may choose to:

– Enroll in this training program directly as a “work-study” program.

– Enroll in this training program as an “initial” program and then request enrollment in the “work-study” program during the training program under the conditions stipulated in this article. It is specified that this request for a change of program must be made within the deadline set and communicated by the School, which may vary and be less than three months.

– Enroll in this program as a “work-study” student and then request to enroll as a “full-time” student during the program under the conditions stipulated in this article.

8.2 Students who enroll in a “work-study” program or wish to switch to a “work-study” program during their studies must provide the School, at the time of enrollment or when requesting to switch to a “work-study” program, with:

– A letter of intent to hire issued by a host company; or, where applicable

– The completed information form required by the School, certifying the progress of their efforts;

– A work-study contract signed with a host company.

It is specified that the work-study period must be related to the program being followed by the Student and must be validated by the School. If these conditions are not met, whether due to the Student or the host company, the School reserves the right to refuse final enrollment or to terminate the enrollment.

For requests to switch to a work-study program during the course of study by a student enrolled in an initial program, the School shall remain free to accept or refuse the student’s request. If the School agrees to switch the Student to the “work-study” program, the School will reimburse the Student for the tuition fees paid by him/her corresponding to the period of the program he/she will follow on a work-study basis.

It is expressly stated that in the event of a switch from the “work-study” program to the “initial” program, certain optional courses or seminars offered as part of the “initial” program may not be available in the “work-study” program due to the educational and organizational constraints specific to this format. If this is the case, the Student will be informed by the School.

8.3 The Student remains solely responsible for implementing and following up on the steps necessary to pursue the work-study program, in particular with regard to concluding a work-study contract with a host company and obtaining the related funding.

The School shall in no event be held liable for any refusal, delay, or administrative failure attributable to the host company, the OPCO, or any third party involved in the process of contracting or financing training in the “work-study” program.

8.4 During the training program, Students enrolled in the “work-study” program may request to switch to the “initial” program, particularly if they are unable to conclude a work-study contract with a host company within the aforementioned time limits or if the work-study contract ends during the training program. In this case, the School may freely accept or refuse to accept the Student into the “initial” program, depending in particular on the number of places available.

If the parties agree to switch the Student to the “initial” program, this change of program will be made subject to the signing of an amendment between the parties, under which the Student expressly waives the right to continue their training in the “work-study” program, certifies that they are not bound by a work-study contract in force with a host company, and undertakes to pay the training fees corresponding to the period of the course they will follow in the “initial” program.

8.5 Students who are authorized to enroll in the “work-study” program but who, on the date of their admission and prior to the start of the program, do not have a work-study contract with a host company, may benefit from a company search support system set up by the School. In this context, the School supports the Student in their search for a work-study contract, without this support constituting a guarantee of obtaining a contract. Between mid-May and mid-June 2026, the School will evaluate the steps taken by the Student in their search for a work-study program, based on objective and verifiable criteria. The results of this evaluation will determine access to the “SAS Apprenti sans entreprise” program. Students who do not meet the requirements will not be offered a place on the SAS Alternance program.

Under the SAS Alternance program, from the effective start date of the training, the Student has three (3) months to provide proof of a work-study contract with a host company and confirmation of funding for their training by the relevant OPCO.

If the student fails to regularize their situation within this period, the School may, within the limits of its possibilities, offer the student the opportunity to continue their training on the “initial” course. If this is not accepted or is not feasible, the registration agreement will be terminated automatically, without compensation, and the School cannot be held responsible for the failure to conclude a work-study contract.

8.6 The School reminds Students who, where applicable, are foreign students known as “new arrivals” from outside the European Economic Area that, in accordance with the regulations in force, they must provide proof of having completed a first year of initial training in France before they can enter into a work-study contract. The signing of a work-study contract is also subject to obtaining a work permit, issued by the Ministry of the Interior, which depends on the Student’s personal administrative situation. It is the Student’s responsibility to ensure, before entering into any contractual commitment, that they comply with the legal and regulatory provisions in force. The School cannot be held responsible in the event of refusal of a work permit or inability to enter into a work-study contract due to the Student’s administrative situation.

8.7 Additional costs: In the context of a work-study program, the principle of free education applies to the Student. However, as part of this program, the Student may choose to take advantage of optional courses or seminars. Where applicable, the Student will be required to pay the corresponding fees to the School if these are not covered by their host company or any other third party.

8.8 In the event of termination of the work-study contract, regardless of the cause (termination at the initiative of the company, the Student, or by mutual agreement), the Student undertakes to immediately inform the School in writing and to submit their termination form or any other official documentation from the company or the relevant OPCO.

8.9 In the event of termination of an apprenticeship contract, and in accordance with Article L.6222-18 of the French Labor Code, the Student may be eligible for financial support for their training from the OPCO for a maximum period of six (6) months from the date of termination, subject to meeting the legal conditions in force.

8.10 In the event of termination of a professional training contract, the OPCO’s financial support for the Student’s training shall be suspended on the effective date of termination.

8.11 Students who enroll in a work-study program at the School undertake to follow a training program in which the completion of the work-study contract is an integral part of the educational framework. Consequently, administrative enrollment in the training program does not constitute validation of the professional training period in a company, as mentioned in the curriculum, which must be completed in accordance with the School’s educational requirements.

It should be noted that the educational validation of the period spent in the company is entirely independent of the financial support provided by the OPCO or any other organization. Thus, the temporary maintenance of funding by the company or by the OPCO, in the event of termination of the work-study contract, does not in any way constitute educational validation and does not exempt the Student from his or her obligations relating to the completion of the professionalization period in the company, as mentioned in the reference framework.

In the event of termination of the apprenticeship contract and in the event of continuation of the work-study program, in order to validate the teaching unit associated with professional training, the Student must enter into a new work-study contract within the time limit set by the School, regardless of any financial support. Failing this, the Student will not be able to continue the training and will be unable to validate the prerequisites necessary to obtain the professional certification.

In the event of termination of the work-study contract and in the event of continuation of the initial training program, in order to validate the teaching unit associated with professional training, the Student must complete a new period of professional training in a company, in accordance with the assessment procedures defined in the initial training program. Failing this, the Student will be unable to validate the prerequisites necessary to obtain professional certification.

Article 9 – International training programs s – partner universities – Mandatory international mobility.

9.1 Certain schools within the ACE Education Group offer courses abroad at partner universities for all or part of the academic year in question. The list of destinations and campuses is subject to change from one academic year to the next, which the Student expressly acknowledges and accepts.

9.2 Students admitted through parallel admission and applying for mobility at a partner university do not have priority in the allocation of courses and available places, which are allocated according to availability on the date of their final registration. Consequently, Students will only be offered courses and destinations that are still available on that date, if any.

9.3 Opening of an international program: The opening of an international program is subject to a minimum enrollment of fifteen (15) students per campus, entity, and option. Consequently, the enrollment agreement may be terminated as of right if, by July 31 preceding the academic year in question, the School has received fewer than fifteen (15) applications for enrollment in the international program and option chosen by the Student that meet the required conditions.

In this case, the School will inform the Student of the termination of the enrollment agreement and refund the tuition fees paid by the Student within 90 days.

In this case, the School may offer the Student the opportunity to enroll in another program or course offered by the School, at the rates applicable to that program. The relevant contact details and practical information will be communicated to the Student in writing. The Student will remain free to accept or refuse this offer.

9.4 Eligibility criteria for an international program: If the Student enrolls in an international program, the Student must:

• Provide the School, no later than one (1) month before the start date of the program, with proof of identity that meets the requirements of the host country and is valid for the entire academic year in question.
• Provide the School with proof of civil and health insurance coverage, including medical expenses, repatriation, hospitalization, emergency and legal assistance, covering the entire academic year in question, no later than one (1) month before the start date of the program.
• Provide the School with an official certificate, valid for less than two (2) years, proving proficiency in the foreign language required by the host institution for the chosen course, no later than one (1) month before the start date of the course.
• Complete all additional formalities and obtain all documents required by the host institution or country within the deadlines set by the latter and applicable local regulations.

9.5 Documents required by the partner university: Depending on the country and partner university, the following documents may be required:

• Completed application form and complete academic record, including previous transcripts and/or the required diploma, in English or accompanied by a certified translation;
• Cover letter and resume written in English;
• Valid official language proficiency certificate (TOEFL, IELTS, or equivalent), when required by the partner university, with the minimum score required;
• Valid passport at the time of registration with the partner university;
• Valid visa or residence permit for the duration of the mobility program, when required;
• Compulsory international health insurance, including, where applicable, repatriation cover, in accordance with the requirements of the host country and the partner university.

As requirements may vary depending on the destination, students are advised to carefully review the information provided for their host country.

It is expressly stated that all administrative procedures must be initiated at least six (6) months before the departure date for mobility outside the European Union and four (4) months for intra-European mobility.

Students remain solely responsible for obtaining these documents. Failure to meet the deadlines provided may result in the mobility program being impossible to complete, without the School being held liable. When the procedures have been initiated within the required deadlines but the competent authorities refuse the documents, the School may offer, as far as possible, integration into a program in France.

In the event that the Student fails to comply with any of these requirements (at the time of enrollment or during the course of study), the enrollment agreement shall be terminated automatically.

9.6 When international mobility to a Group campus is a mandatory part of the Student’s course of study, the Student irrevocably undertakes to carry it out in accordance with the terms, schedule, and destination defined by the School. The destination for mobility is determined exclusively by the School, based on educational, academic, and administrative criteria, as well as the capacity of foreign campuses. The mobility preferences expressed by the Student are for information purposes only and do not constitute a contractual commitment on the part of the School.

The effective completion of the mobility program in the destination assigned by the School is an essential and decisive condition for the validation of the academic year.

Consequently, any refusal, abandonment, or failure to complete the mandatory mobility program, for any reason whatsoever, with the sole exception of the non-issuance of a visa by the competent authorities, will result in the Student being unable to validate the academic year in question.

It is expressly agreed that personal, financial, or logistical reasons, including in particular the cost of mobility, transportation, accommodation, subsistence, or living expenses, do not constitute legitimate grounds for refusal, postponement, or failure to complete the mandatory mobility program.

9.7 In the context of any international mobility undertaken by the Student, and unless expressly stipulated otherwise in writing, all costs related to said mobility shall remain the sole responsibility of the Student. As such, the Student shall bear, without this list being exhaustive:

• International and local transportation costs, including round-trip travel and local travel;
• Accommodation and living expenses at the place of mobility, including utilities, food, and personal expenses;
• The costs of taking out health insurance, repatriation insurance, and any additional insurance required by the partner university and/or the competent authorities of the host country;
• Expenses related to the administrative procedures necessary to obtain visas, residence permits, or equivalent authorizations, as well as all expenses related to these procedures;
• Costs related to taking exams or language tests, in particular English tests, when these are required by the partner university;
• Administrative fees, registration fees, application fees, or any other similar fees that may be required by the partner university;
• Bank charges, currency exchange fees, and fees related to international financial transfers, if applicable;
• Any other fees, costs, or expenses required by the partner university, local authorities, or any other competent authority that are necessary for the effective implementation of international mobility.

9.8 Study seminars: Some international training programs include compulsory study seminars. However, the continuation of a study seminar is dependent on factors beyond the School’s control, in particular the health situation. In the event of changes (content, destination, duration, etc.) or cancellation of the study seminar by the School, the Student will be offered an alternative program in order to validate the skills and “credits” associated with the seminar.

Article 10 – Optional seminars

10.1 Optional seminars: Some schools in the ACE Education Group offer optional seminars to bring an international dimension to their training programs. Optional seminars are subject to registration and withdrawal deadlines, which are communicated to the Student in advance. These dates are subject to change at a later date. If the withdrawal deadlines are not met, the amounts committed by the Student will remain fully payable, with no possibility of reimbursement, except for legitimate and compelling reasons or in cases of force majeure. The School reserves the right to close registrations at any time once the maximum number of participants has been reached.

Deadlines for registration and withdrawal from EIDM seminars.

For all students on work-study contracts, participation in the seminar is subject to written agreement from the employer, which will take the form of paid leave or unpaid leave. All travel expenses are the responsibility of the student, unless financed by the employer or a third party. In the event of refusal by the company after the withdrawal deadline, the amounts committed will remain due.

10.2 Minimum number of participants: Seminars will only take place if a minimum of fifteen (15) students are registered across all campuses of the same entity, if the health situation is favorable, and if there is sufficient interest in relation to an academic program. In the event of cancellation of the trip by the School, the full cost of the seminar will be refunded within a maximum of 90 days from the date of notification of cancellation.

10.3 Seminar description: For the optional seminars offered, courses, activities, cultural visits, accommodation, and AVA insurance are included in the current price. Students are responsible for the following additional costs: round-trip transportation to the seminar location, local transportation costs, meals, and transportation to and from the accommodation.

10.4 Documents to be provided: Students who register to participate in an optional seminar undertake to provide the following documents within the deadlines specified by the School:

• Passport or national identity card, in accordance with the requirements of the host country.
• Where required by the legislation of the host country, a valid visa or any official document allowing entry and stay in the country.
• A travel insurance certificate covering at least: medical expenses, medical repatriation, and civil liability abroad.
• A medical certificate or vaccination certificate(s) if required by the host country or the School.
• Parental authorization (for minor students) signed by the legal representative, accompanied by a copy of their identity document.

The Student is solely responsible for the compliance and validity of the documents provided. Failure by the Student to provide any of these documents within the specified time frame will not be subject to a refund.

Article 11 – Compulsory educational specializations and optional choices

11.1 Compulsory options, specializations, and professional expertise. The School may offer compulsory options, specializations, and professional expertise. Their availability is subject to the fulfillment of educational, organizational, and economic conditions that ensure the training program meets quality requirements and expected competency objectives. When these conditions are not met, particularly due to insufficient enrollment or organizational constraints, the School reserves the right to:

• To offer only the option, specialization, or professional expertise that has received the highest number of registrations;

• And/or to combine several options, specializations, or professional expertise within a common or shared educational project, provided that this organization ensures the consistency of the teaching and the acquisition of the expected skills.

These educational adjustments will not affect the quality of the teaching provided.

11.2 Optional options, specializations, and professional expertise. The School may offer optional options. Their availability is subject to the fulfillment of educational, organizational, and economic conditions that ensure that the training is conducted in accordance with quality requirements and expected skill objectives. When these conditions are not met, particularly due to insufficient enrollment or organizational constraints, the School reserves the right, when pedagogically and materially possible, to offer the Student an alternative solution, in particular through an educational platform or any other equivalent tool. If no alternative solution is possible, the School will be obliged to cancel the course and all fees paid will be refunded to the Student within a maximum of 90 days from the date of notification of cancellation.

Article 12 – CVEC and student associations

12.1 Not all ACE Education Group schools are eligible for state scholarship applications.

12.2 Students undertake to pay the CVEC in accordance with the conditions set out in the regulations in force. If they are liable for the CVEC, students undertake to provide the School with proof of payment of the CVEC no later than the start of their chosen course. Payment of the CVEC is made, where applicable, directly online to the CROUS at messervices.etudiant.gouv.fr, which issues a certificate for both liable and exempt students.

12.3 Students who are not in good standing with the CVEC will not be able to continue their studies at the School. Such a breach will result in the automatic termination of the enrollment agreement.

12.4 An annual contribution of thirty (30) euros may be proposed to the Student (payment by check) in order to support the activities of the Student Union (BDE). It contributes to the financing of activities, events, and services that enliven student and sports life on campus. The funds are managed directly by the BDE, in complete autonomy.

Article 13 – Changes

13.1 The Student acknowledges that the content of the courses and the methods by which the training is delivered are subject to change during the course of the program. The School may implement such changes for the following reasons:

• External circumstances, particularly health, safety, etc.
• Organizational requirements that were unforeseeable at the time the enrollment agreement was signed, in particular the physical impossibility of welcoming Students to the School in person.
• Changes in the regulations applicable to certification and developments in the professions targeted.

13.2 For courses delivered mainly in person, it is expressly agreed that the proportion of teaching delivered remotely, in particular via educational platforms, online devices or any other equivalent digital tool, may not exceed twenty-five percent (25%) of the total number of hours of the course, excluding courses delivered in synchronous mode.

Article 14 – Fees – Payment terms

14.1 Fees: The tuition fees applicable for the current academic year are available on the websites of the ACE Education Group schools. These fees do not include promotional offers, options, seminars, or refresher modules, and are subject to change at the start of each academic year.

In the event that the Student has entered into a pre-enrollment agreement with the School, the reservation fees paid by the Student to the School in this context will be deducted from the registration fees for the chosen course in accordance with this agreement.

14.2 Payment terms: The price of the course is to be paid in accordance with the payment schedule agreed (payment in one or more installments) between the Student and the School, as specified at the time of registration. In the event of payment in installments, a deposit on the total amount of the course is required at the time of signing the registration agreement.

14.3 Management of unpaid fees: Late or non-payment constitutes a breach of contractual obligations and the Student will then be considered to be in arrears. In this case, the School may initiate mediation proceedings in order to seek an amicable solution and allow the situation to be rectified. All measures related to late or non-payment will be communicated to the Student by email.

Notwithstanding the above, in the event of non-payment of tuition fees by the agreed deadlines, and after sending a formal notice that remains without effect for five (5) days, the School reserves the right to:

• Temporarily suspend the Student’s access to courses, exams, platforms, and any educational services until the situation is resolved.
• Permanently expel the Student, resulting in the termination of the enrollment agreement, without prejudice to any collection actions taken.

These measures are intended to ensure the proper functioning of the School and do not exempt the Student from their financial obligations.

Article 15 – Responsibility – internal rules , and educational regulations

15.1 All enrolment in a course implies that the Student agrees to comply with the internal rules and educational regulations in force on the School’s premises. These regulations will be communicated to the Student no later than the first day of their course.

15.2 These regulations may be modified during the year, and the Student undertakes to take note of these modifications and to comply with them.

15.3 The internal regulations can be consulted at any time on the ACE Education Group schools’ website.

15.4 Work-study students also undertake to comply with all the obligations set out in their employment contract, in particular with regard to attendance and regularity at work and in training.

Article 16 – Open distance learning courses (E-learning)

16.1 Certain schools within the ACE Education Group offer courses that are delivered entirely remotely via a dedicated digital platform (hereinafter referred to as the “Platform”).

16.2 Teaching methods: Courses are structured in successive modules organized according to a pedagogical progression. Access to certain modules may be conditional upon prior validation of previous modules, according to the terms defined in the program’s pedagogical framework.

The teaching content may include, in particular:

• Videos, virtual classrooms, downloadable materials,
• Exercises, case studies, individual or group work,
• Continuous assessments and/or final exams,
• Remote educational support.

16.3 Duration of the training program and access to the platform: Each training program is concluded for a fixed term. The term runs from the official start date of the training program communicated to the Student. The Student has personal, non-transferable access to the Platform for this term only.

No extension will be granted, except in exceptional circumstances expressly approved by the School. At the end of the contractual period, access to the Platform will be automatically suspended, without prior notice, and the Student will no longer be able to access the content, assessments, or associated services.

Article 17 – Communications with the Student

17.1 All communications relating to the Student’s training shall be made directly between the School and the Student, except in the case of explicit authorization from the Student or a legal obligation to the contrary. The Student is solely responsible for managing and monitoring the information sent by the School, whether communicated by mail, email, or any other means approved by the School.

17.2 The School shall in no way be held liable for any lack of communication, misunderstanding, or dispute between the Student and their parents or the party financing the training. It is the Student’s responsibility to share the information received with the latter at their discretion.

17.3 In the case of a minor Student, the School will also communicate with their legal representative until the Student reaches the age of majority.

Article 18 – Protection of personal data

18.1 The School undertakes to comply with all obligations under the applicable legislation on the protection of personal data. For the purposes of managing the contractual relationship between the parties, the School processes the personal data of the Student and, more generally, of its contacts, in its capacity as data controller within the meaning of the legislation applicable to the protection of personal data, for the duration of the registration agreement. This processing is necessary for the proper execution of the enrollment agreement and only concerns identification data (in particular surname, first name, date of birth, identity document information, nationality, postal address, email address, telephone number) of the contacts.

18.2 The School’s staff, its control departments (in particular the auditor) and its subcontractors may have access to the Student’s personal data collected. This processing may give rise to the exercise by the School’s contacts, and in particular the student, of their rights under the legislation applicable to the protection of personal data.

Article 19 – Applicable law – competent jurisdiction – mediation

19.1 These general terms and conditions of sale are governed by and subject to French law.

19.2 The parties declare that they grant exclusive jurisdiction to the competent French courts to hear all disputes, challenges, or difficulties of any kind relating to the registration agreement, in particular concerning its formation, conclusion, validity, interpretation, performance, non-performance, termination, cancellation, or rescission. This clause applies even in the event of summary proceedings, multiple defendants or incidental or warranty claims.

19.3 The Student also has the option of seeking the assistance of a consumer mediator free of charge with a view to reaching an amicable resolution of any dispute between them and the School under the terms of Articles L. 611-1 et seq. of the French Consumer Code. To this end, the Student may refer the matter to the FEVAD (Federation of E-commerce and Distance Selling) E-commerce Mediator Service, whose contact details are as follows:

FEVAD Consumer Mediator

BP 20015 – 75362 PARIS CEDEX 8

mediateurduecommerce@fevad.com

Tel: 01.42.56.38.86

https://www.mediateurfevad.fr.