Terms and Conditions of Sale
2026/2027

Article 1 - General provisions 

1.1 The School is part of the ACE Education Group. The schools of the ACE Education Group are private higher education institutions bringing together five worlds delivering specialised programmes in sports business (AMOS), luxury hotel management (CMH), design and image (ESDAC), fashion (EIDM) and applied arts (ENAAI), from Bachelor to Master’s level. ACE Education uses the European system and the international system, which allow the level of teaching of its programmes and qualifications to be recognised in Europe (ECTS equivalent) and internationally (CREDITS equivalent). 

1.2 Contact: For any question regarding these terms and conditions of sale, the Student may contact the School:  

By telephone:  

Or by email:  

Article 2 - Purpose and scope 

2.1 The programmes governed by these terms and conditions of sale are those offered by the School, subject to available places, and may be viewed at any time on the School’s website. 

2.2 The purpose of these terms and conditions of sale is to set out the terms and conditions applicable to the Student’s enrolment on the programme chosen by them and delivered by the School for the academic year 2026-2027.  

The Student chooses to enrol on a programme. 

2.3 Minimum condition for opening a programme or class: The opening of a programme, or of a class within a programme, is subject to the enrolment of a minimum of fifteen (15) students. Consequently, the enrolment agreement may automatically be terminated if, by 31 July preceding the academic year concerned at the latest, the School has received fewer than fifteen (15) enrolment applications meeting the required conditions for the programme or class concerned.  

Where applicable, the School will inform the Student that the enrolment agreement has been terminated and will refund all tuition fees paid by them within 90 days.  

In this event, the School may offer the Student the opportunity to enrol on another programme offered by the School, on the fee terms applicable to that programme. The related contact details and practical information will be provided to the Student in writing. The Student will remain free to accept or decline this option.  

2.4 This enrolment of the Student on a programme offered by the School implies the Student’s full, complete and unreserved acceptance of these terms and conditions of sale and constitutes acknowledgement by the Student that they have read them and that they have accepted their terms and conditions.  

The fact that the School or the Student does not exercise one or other of the rights available to them under these terms and conditions of sale may not be construed as a waiver of their right to rely on it.  

Should any of the provisions of these terms and conditions of sale be declared void or deemed unwritten, the remaining provisions will remain fully in force and will be interpreted so as to respect the original intention of the parties. 

Article 3 – Admission requirements 

3.1 The Student’s enrolment on the programme offered by the School requires the following criteria to be met:  

For admission into the 1st year: the Baccalauréat must have been obtained. The Student must provide the School with proof that the qualification has been obtained by 10 July preceding the academic year concerned at the latest.  

For entry through direct admission:  

• Entry into the 2nd year: the Baccalauréat + 60 ECTS-equivalent credits. 

• Entry into the 3rd year: the Baccalauréat + 120 ECTS-equivalent credits. 

• Entry into the 4th year: the Baccalauréat + 180 ECTS-equivalent credits. 

• Entry into the 5th year: the Baccalauréat + 240 ECTS-equivalent credits. 

It is specified that the level of study previously completed must be related to the programme applied for by the Student. 

The Student must provide the School with proof of having obtained the required “credits”, or proof of having obtained the required diploma or qualification (including but not limited to a BTS, DUT, Bachelor’s degree or any other equivalent qualification), by 10 July preceding the academic year concerned at the latest.  

For students holding a qualification obtained abroad: Any Student holding a qualification awarded by a foreign institution must provide an ENIC-NARIC statement of comparability, making it possible to verify that their level of education meets the prerequisites required for access to a certification registered with the RNCP, whatever the certification concerned, by 15 December of the academic year concerned at the latest. 

Where a Student joins a programme that does not lead directly to certification (an academic year preceding the final certification year), the Student undertakes to begin the ENIC-NARIC statement application process as soon as they are admitted to the School. Providing this statement is a mandatory prerequisite for any subsequent enrolment on an RNCP certification year and it must be submitted at the time of administrative enrolment for that year. 

Where the ENIC-NARIC statement is not submitted within the required time, or where the level recognised by that statement is lower than the prerequisites required for access to a certification registered with the RNCP: 

• The Student may not under any circumstances be entered for a State-recognised RNCP certification, and the School may not be held liable for this; 

• The Student may not enter into a work-study contract until the ENIC-NARIC statement has been provided and validated, and will remain enrolled by default in full-time study; 

• Even if the statement is provided at a later date, access to a work-study programme may not be possible if the deadline for concluding the contract or the academic organisation of the programme does not allow it. 

The Student expressly acknowledges and accepts: 

• That they may continue their studies at the School in full-time study, subject to the applicable academic conditions; 

• That they may obtain, where applicable, the ECTS credits and the school diploma awarded by the School; 

• That they definitively and irrevocably waive any entry for the RNCP certification, with no possibility of appeal, compensation or refund in this respect; 

• That the absence of an ENIC-NARIC statement, or an insufficient level, may restrict their access to a work-study programme, without the School being held liable. 

Bridging course for the Student: the School may require the Student to complete a bridging course in order to be able to follow the chosen programme in accordance with the provisions of article 5 below. This bridging course may be delivered on campus or remotely, depending on the programme chosen. 

For students of foreign nationality wishing to study in France: The Student must provide the School with any document proving authorisation to follow the chosen programme on French territory for the entire duration of the academic year concerned. 

The Student must in particular provide the School with:  

• At the admission interview/entrance examination: a valid passport. 

• By the day before the start of the academic year at the latest: a long-stay visa, a residence permit marked “student” or any other equivalent document authorising the Student to follow the chosen programme for a period at least equal to that of the academic year concerned. 

These requirements arise in particular from the provisions of the French Code on the Entry and Residence of Foreign Nationals and the Right of Asylum (CESEDA - articles L. 312-2, L. 412-3, L. 422-1 and L. 422-2) and comply with interministerial circular no. 2002-214 of 15 October 2002 on the conditions for the enrolment of foreign students in higher education, which states that a student who enters France on a tourist visa runs the risk of being refused a residence permit and of finding themselves in an irregular situation before completing their programme. 

The School therefore reminds the Student that keeping their administrative situation in order is essential in order to continue the chosen programme.  

Article 4 – Duration  

4.1 The Student’s enrolment on the programme they have chosen is valid only for the duration of that programme as stated by the School, whether in the official calendar, in a letter of information or in any other document provided to the Student. The agreement will therefore terminate automatically on the end date scheduled for that programme, without prejudice to any obligations still owed by the Student. By way of example, if the Student enrols on a programme with an end date of 15 June 2027, the agreement will terminate automatically on that date. 

Neither the School nor the Student has any right to re-enrolment, and each party will remain free to enter or not to enter into a new enrolment agreement at the end of each academic year.   

4.2 It is nevertheless specified that obtaining the diploma associated with the chosen programme requires the Student to complete – as a minimum and provided that the Student progresses to the next year at the end of each academic year:  

• Three (3) years of study for a Bachelor; 

• Two (2) years of study for a Master’s. 

4.3 The School reserves the right to change, from one academic year to another, the content of the teaching, the module titles and the careers and skills targeted by each programme it offers, in order in particular to ensure that the programme remains aligned with market developments and academic requirements, in the Student’s interest. The Student will nevertheless be given a presentation of the programme for the coming academic year before enrolling for the academic year concerned.  

Article 5 – Bridging course 

5.1 As part of direct admission to certain ACE Education schools (AMOS, CMH, EIDM), the Student undertakes to complete a compulsory bridging module (an additional fee on top of the tuition fees) organised by the School.  

5.2 This module is intended to ensure the acquisition of the knowledge and skills required to follow the programme successfully, in accordance with the programme framework. It is a prerequisite for access to the teaching and assessments of the programme. 

5.3 The bridging course may be delivered, at the School’s discretion and according to academic requirements, on campus and/or remotely. The organisational arrangements (duration, timetable, content, materials, assessment methods, etc.) will be communicated to the Student before the module begins. 

Article 6 – Early termination 

6.1 Right of withdrawal: The Student has a right of withdrawal under the conditions set out in article L. 221-18 et seq. of the French Consumer Code - without having to give any reason or pay any penalty. The withdrawal period expires fourteen (14) calendar days from the day after the date on which this agreement is concluded. This period includes Saturdays, Sundays and public holidays. 

To exercise the right of withdrawal, the Student may complete the withdrawal form available via the following link:  Withdrawal form - Qualtrics Survey | Qualtrics Experience Management or, if they prefer, send the School any other document unambiguously expressing such an intention to withdraw. If the Student withdraws within the time limits and in the manner set out above, the School will have fourteen (14) days from the date on which it is informed of the Student’s decision to withdraw in which to refund the tuition fees paid, where applicable, under the enrolment agreement. 

6.2 Failure to obtain the Baccalauréat. The Student must provide, by 10 July preceding the academic year concerned at the latest, official proof of having passed the Baccalauréat. If this proof is not provided within the time allowed, the admission conditions set by the School will not have been met, the enrolment will be considered null and void, and the School may not be held liable for this. In this case, all sums received will be refunded (with the exception of two hundred euros (200) in administrative fees and of the entrance examination or admission interview fees, which remain non-refundable for applicants from countries outside the European Union). 

6.3 Failure in an examination. The Student must provide, by 10 July preceding the academic year concerned at the latest, official proof of having obtained the required diploma or qualification (including but not limited to a BTS, DUT, Bachelor’s degree or any other equivalent qualification). If this proof is not provided within the time allowed, the admission conditions set by the School will not have been met, the enrolment will be considered null and void, and the School may not be held liable for this. In this case, all sums received will be refunded (with the exception of two hundred euros (200) in administrative fees and of the entrance examination or admission interview fees, which remain non-refundable for applicants from countries outside the European Union). 

6.4 Failure to obtain a long-stay visa / residence permit marked “student” covering the entire duration of the programme: Any student of foreign nationality must provide, by the day before the start of the programme at the latest, a long-stay visa / residence permit marked “student” covering the entire duration of the programme. If this proof is not provided within the time allowed, the admission conditions set by the School will not have been met, the enrolment will be considered null and void, and the School may not be held liable for this. In this case, all sums received will be refunded (with the exception of two hundred euros (200) in administrative fees and of the entrance examination or admission interview fees, which remain non-refundable for applicants from countries outside the European Union). 

6.5 Withdrawal by the Student before the start of the programme: withdrawal means the Student voluntarily pulling out before the official start date of the programme they have chosen under the enrolment agreement. To be taken into account, withdrawal must be notified to the School in writing before that start date. In this case, the Student will be required to pay the School a penalty amounting to: 

• Twenty-five per cent (25%) of the total tuition fees for the chosen programme for any withdrawal request received before 1 August 2026 – or, for programmes with a delayed intake, if the withdrawal request is received at least two (2) months before the start of the programme.  

• Thirty-five per cent (35%) of the total tuition fees for the chosen programme for any cancellation request received between 1 August 2026 and the day before the start of the academic year, or, for programmes with a delayed intake, if the withdrawal request is received less than two (2) months before the start of the programme. 

These percentages apply to the total enrolment fees for the programme (including seminars and options) – all other fees, and in particular any student union (BDE) subscription paid, remain non-refundable. 

Please note that, for distance learning (e-learning) programmes, the Student no longer has a right of withdrawal once they have logged in to the School’s platform for the first time.  

6.6 Dropping out by the Student after the start of the programme: dropping out means the Student’s decision to end their programme after teaching has actually begun. To be taken into account, dropping out must be notified to the School in writing. In this case, the Student will be required to pay the School a penalty amounting to: 

• Fifty per cent (50%) of the total costs incurred for any request to drop out received between the start of the academic year and 31 December 2026; up to four (4) months after the start of the programme or, for programmes with a delayed intake, if the request to drop out is received up to four (4) months after the start of the programme. 

• One hundred per cent (100%) of the total costs incurred for any request to drop out received after 1 January 2027 and up to the end of the academic year or, for programmes with a delayed intake, if the request to drop out is received up to four (4) months after the start of the programme. 

These percentages apply to the total enrolment fees for the programme (including seminars and options) – all other fees, and in particular any student union (BDE) subscription paid, remain non-refundable. 

6.7 Termination by the Student: The Student may request the termination of their enrolment only where it becomes permanently impossible to continue the chosen programme for the academic year concerned as a result of a compelling reason or of the occurrence of an event beyond their control, unforeseeable and independent of their will, and only if that event occurs after the start of the programme. Compelling reasons include, provided that they occur after the start of the programme, serious illness, an accident or hospitalisation lasting more than one (1) month, duly evidenced by a medical certificate issued by a specialist doctor.  

The termination request must be notified to the School in writing, together with the necessary supporting documents, and will take effect from the date on which the Student sends the School a registered letter with acknowledgement of receipt. The tuition fees actually paid will then be refunded to the Student on a pro rata basis for the remaining duration of the programme, calculated from the effective date of termination. 

The School may contest such early termination of the enrolment agreement if it considers that the supporting documents provided by the Student do not demonstrate the existence of an event entitling the Student to terminate the enrolment agreement early. 

6.8 Termination by the School for events beyond the School’s control: The School may terminate the enrolment agreement automatically in all the cases provided for in the agreement, as well as where an event occurs that is beyond its control, that could not reasonably have been foreseen when the enrolment agreement was concluded, whose effects cannot be avoided by appropriate measures and which prevents it from delivering the programme chosen by the Student. Termination will take effect from the date on which the School sends the Student an email notification stating its intention to rely on this clause. 

6.9 Termination by the School for incompatible conduct by the Student: The School may terminate the enrolment agreement automatically in the event of conduct by the Student that is incompatible with the smooth running of the School, the safety of people and property, or basic rules of respect and civility. This includes, without limitation, any inappropriate, aggressive, threatening or defamatory conduct, or conduct that damages the image, reputation or interests of the School, including where such acts are committed outside teaching hours or outside the Student’s time on the premises, provided that they are directly or indirectly connected with the School, its members, its partners or its activities. Also covered is any behaviour that disrupts the academic or administrative organisation of the School, as well as any harm caused to its staff, trainers, students or representatives. Termination will take effect from the date on which the School sends the Student an email notification stating its intention to rely on this clause, and the Student may not then claim any right to remain enrolled or to be entered for a certification. 

6.10 Permanent exclusion of the Student. The School reserves the right to permanently exclude the Student in the event of a serious or repeated breach of the obligations set out in the internal or academic regulations or in the enrolment agreement, in particular for: 

• Disciplinary reasons; 

• Poor attendance; 

• A clear lack of work; 

• Or any conduct contrary to the School’s values and rules. 

Permanent exclusion may only be imposed at the end of a disciplinary procedure conducted by the School, even where the Student does not respond. In the event of exclusion, the Student may not claim any refund of tuition fees, nor re-enrolment in a higher year at any of the schools of the ACE Education Group. The Student remains liable for the tuition fees on a pro rata basis for the part of the programme attended. 

Article 7– Enrolment for a professional certification 

7.1 Some programmes require the Student to be enrolled for a professional certification registered with the French National Register of Professional Certifications (RNCP) and recognised by the State. 

7.2 In order to meet all the academic and regulatory requirements specific to the certification for which the Student is enrolled, the Student must in particular validate all the skill blocks making up the qualification or diploma being prepared. Accordingly, the Student undertakes to take part in the various assessments provided for (written submissions, oral presentations, professional simulations, final examinations, etc.) in accordance with the arrangements set out in the certification framework and in the School’s internal or academic regulations. 

7.3 Where the Student switches to a work-study programme under the conditions set out in the enrolment agreement, the School, acting here as an Apprentice Training Centre (CFA), may only draw up a work-study contract provided that the professional certification concerned is active and valid at the time the contract is concluded between the Student and the host company. 

Article 8 – Enrolment on a work-study programme 

8.1. Some programmes are available as “full-time” and “work-study” pathways. In this case, the Student may choose to:  

- Enrol on this programme directly as a “work-study” pathway.  

- Enrol on this programme via the “full-time” pathway and subsequently apply to switch to the “work-study” pathway during the course, under the conditions set out in this article. Please note that this request to change pathway must be submitted within the time limit set and communicated by the School, which may vary and may be shorter than three months. 

- Enrol on this programme via the “work-study” pathway and subsequently apply to switch to the “full-time” pathway during the course, under the conditions set out in this article.  

8.2 A Student who enrols on the “work-study” pathway, or who wishes to switch to the “work-study” pathway during the course, must provide the School, at the time of enrolment or when submitting the request to switch to the “work-study” pathway, with:  

- A promise of employment issued by a host company; or, where applicable, 

- The completed information form required by the School, evidencing the progress of the steps taken; 

- A work-study contract concluded with a host company. 

Please note that the work-study period must be directly related to the programme followed by the Student and must be approved by the School. If these conditions are not met, for reasons attributable to the Student or to the host company, the School reserves the right to refuse final enrolment or to terminate the enrolment. 

Where a Student enrolled on the “full-time” pathway requests to switch to the “work-study” pathway during the course, the School shall remain free to accept or refuse the Student’s request. If the School agrees to switch the Student to the “work-study” pathway, the School shall refund to the Student the tuition fees they have paid corresponding to the part of the programme they will follow on a work-study basis. 

It is expressly specified that, in the event of a switch from the “full-time” pathway to the “work-study” pathway, certain optional modules or seminars offered as part of the “full-time” programme may not be available on the “work-study” pathway, owing to the teaching and organisational constraints specific to that format. Where applicable, the Student will be informed of this by the School. 

8.3 The Student remains solely responsible for taking and following up the steps required to complete the programme on the “work-study” pathway, in particular as regards concluding a work-study contract with a host company and obtaining the related funding.  

Under no circumstances may the School be held liable for any refusal, delay or administrative failure attributable to the host company, to the OPCO, or to any third party involved in the contracting or funding procedure for the programme on the “work-study” pathway. 

8.4 During the programme, a Student enrolled on the “work-study” pathway may request to switch to the “full-time” pathway, in particular if they are unable to conclude a work-study contract with a host company within the time limits referred to above, or if the work-study contract ends during the programme. In such cases, the School may freely accept or refuse to admit the Student onto the “full-time” pathway, depending in particular on the places available. 

Where the parties agree to switch the Student to the “full-time” pathway, this change of pathway shall be subject to the signature by the parties of an amendment under which the Student expressly waives any continuation of their programme on the “work-study” pathway, certifies that they are not bound by a work-study contract in force with a host company, and undertakes to pay the tuition fees corresponding to the part of the programme they will follow on the “full-time” pathway.  

8.5 A Student authorised to enrol on the “work-study” pathway but who, as at the date of their admission and before the start of the programme, does not hold a work-study contract concluded with a host company may benefit from a company-search support scheme set up by the School. Under this scheme, the School supports the Student in their search for a work-study contract, without such support constituting any guarantee that a contract will be obtained. Between mid-May and mid-June 2026, the School assesses the steps taken by the Student in their search for a work-study placement, on the basis of objective and verifiable evidence. The results of this assessment determine access to the “SAS Apprenti sans entreprise” (apprentice without a company) scheme. A Student who does not meet the required conditions will not be offered a place on the SAS Alternance scheme.  

Under the SAS Alternance scheme, from the effective start of the programme, the Student has three (3) months in which to provide evidence that a work-study contract has been concluded with a host company and that the funding of their programme has been approved by the relevant OPCO. 

If the Student fails to regularise their situation within this period, the School may, so far as it is able, offer the Student the opportunity to continue their programme on the “full-time” pathway. Failing acceptance or feasibility, the enrolment agreement will be terminated automatically, without compensation, and without the School being held liable for the failure to conclude a work-study contract. 

8.6 The School reminds any Student who may be a so-called “newly arrived” international student from outside the European Economic Area that, in accordance with the regulations in force, they must provide evidence of having completed a first year of full-time study on French territory before being able to conclude a work-study contract. Signing a work-study contract is also subject to obtaining a work permit issued by the Ministry of the Interior, which depends on the Student’s personal administrative situation. It is the Student’s responsibility to ensure, before entering into any contractual commitment, that they comply with the legal and regulatory provisions in force. The School may not be held liable in the event of a refusal of a work permit or of any inability to conclude a work-study contract arising from the Student’s administrative situation. 

8.7 Additional fees: On a work-study programme, the principle of free tuition applies to the Student. Within this programme, the Student may nevertheless choose to take optional modules or seminars. Where applicable, the Student will be required to pay the corresponding fees to the School - if these are not covered by their host company or by any other third party.  

8.8 If the work-study contract is terminated, whatever the cause (termination at the initiative of the company, of the Student or by mutual agreement), the Student undertakes to inform the School immediately in writing and to send their termination form or any other official supporting document issued by the company or by the relevant OPCO. 

8.9 If an apprenticeship contract is terminated, and in accordance with Article L.6222-18 of the French Labour Code, the Student may have their programme funded by the OPCO for a maximum period of six (6) months from the date of termination, subject to meeting the legal conditions in force. 

8.10 If a professionalisation contract is terminated, funding of the Student’s programme by the OPCO is suspended as at the effective date of termination.  

8.11 A Student who enrols on a work-study programme at the School undertakes to follow a programme in which completing the work-study contract forms an integral part of the course specification. Consequently, administrative enrolment on the programme alone does not amount to validation of the in-company professionalisation period set out in the course specification, which must be completed in accordance with the School’s academic requirements. 

Please note that academic validation of the in-company period is entirely independent of any financial support from the OPCO or from any other body. Accordingly, the temporary continuation of funding by the company or by the OPCO, where a work-study contract is terminated, in no way constitutes academic validation and does not release the Student from their obligations regarding completion of the in-company professionalisation period set out in the course specification. 

Where an apprenticeship contract is terminated and the Student continues the programme on a work-study basis, in order to validate the teaching unit associated with professionalisation the Student must conclude a new work-study contract within the time limit set by the School, irrespective of any financial support. Failing this, the Student will not be able to continue the programme and will be unable to meet the prerequisites required to obtain the professional qualification. 

Where a work-study contract is terminated and the Student continues the programme on a full-time basis, in order to validate the teaching unit associated with professionalisation the Student must complete a new in-company professionalisation period, in accordance with the assessment methods defined for the full-time programme. Failing this, the Student will be unable to meet the prerequisites required to obtain the professional qualification. 

Article 9 - International programmes – partner universities – Compulsory international mobility. 

9.1 Some of the ACE Education Group’s schools offer programmes abroad at partner universities for all or part of the academic year concerned. The list of destinations and campuses may change from one academic year to the next, which the Student expressly acknowledges and accepts. 

9.2 A Student admitted through direct entry to a later year who applies for a mobility period at a partner university has no priority in the allocation of programmes and available places, which are allocated according to the places still available on the date of their final enrolment. Consequently, the Student will, where applicable, be offered only those programmes and destinations still available on that date. 

9.3 Opening of an international programme: The opening of an international programme is subject to a minimum enrolment of fifteen (15) students per campus, entity and specialism. Accordingly, the enrolment agreement may be terminated automatically if, by 31 July at the latest preceding the academic year concerned, the School has received fewer than fifteen (15) eligible applications for the international programme and specialism chosen by the Student.  

Where applicable, the School will inform the Student of the termination of the enrolment agreement and will refund the tuition fees they have paid within 90 days.  

In this event, the School may offer the Student the opportunity to enrol on another course or programme offered by the School, on the pricing terms applicable to that course. The relevant contact details and practical information relating to it will be sent to the Student in writing. The Student will remain free to accept or refuse this alternative.  

9.4 Eligibility criteria for an international programme: Where the Student enrols on an international programme, the Student must:  

• Provide the School, at least one (1) month before the start date of the programme, with an identity document that meets the requirements of the host country and is valid for the entire duration of the academic year concerned.  

• Provide the School, at least one (1) month before the start date of the programme, with proof of civil liability and health insurance cover including, in particular, medical expenses, repatriation, hospitalisation, emergency care and legal assistance, covering the entire duration of the academic year concerned.  

• Provide the School, at least one (1) month before the start date of the programme, with a valid official certificate, issued less than two (2) years previously, evidencing command of the foreign language at the level required by the host institution for the chosen programme.  

• Complete all additional formalities and hold all documents required by the host institution or host country within the time limits set by them and by the applicable local regulations.  

9.5 Documents required by the partner university:  Depending on the country and the partner university, the following documents may be required: 

• Completed Application Form and a complete academic file, including previous transcripts and/or the required qualification, in English or accompanied by a sworn translation; 

• Cover letter and curriculum vitae written in English; 

• Valid official language certificate (TOEFL, IELTS or equivalent), where required by the partner university, with the minimum score required; 

• Passport valid at the time of enrolment with the partner university; 

• Visa or residence permit valid for the duration of the mobility period, where required; 

• Compulsory international health insurance, including, where applicable, repatriation cover, in accordance with the requirements of the host country and the partner university. 

As requirements may vary by destination, students are advised to read carefully the information provided for their host country 

It is expressly specified that all administrative formalities must be started at least six (6) months before the departure date for mobility outside the European Union and four (4) months for mobility within Europe  

The Student remains solely responsible for obtaining these documents. Failure to meet the time limits communicated may make the mobility period impossible, without any liability on the part of the School. Where the formalities were started within the required time limits but the competent authorities refuse the documents, the School may, as far as possible, offer a place on a programme in France.  

Should the Student fail to meet any of these requirements (whether on enrolment or during the programme), the enrolment agreement will be terminated automatically.  

9.6 Where an international mobility period at a Group campus is a compulsory part of the programme followed by the Student, the Student irrevocably undertakes to complete it in accordance with the arrangements, timetable and destination set by the School. The mobility destination is determined exclusively by the School, on the basis of academic, teaching, administrative and capacity criteria at the overseas campuses. Mobility preferences expressed by the Student are indicative only and in no way constitute a contractual commitment on the part of the School.  

Actually completing the mobility period at the destination assigned by the School is an essential and decisive condition for validating the academic year. 

Consequently, any refusal, withdrawal or failure to complete the compulsory mobility period, for any reason whatsoever, with the sole exception of a visa not being issued by the competent authorities, will make it impossible for the Student to validate the academic year concerned. 

It is expressly agreed that personal, financial or logistical reasons, including in particular the cost of the mobility period, travel, accommodation, subsistence or living expenses on site, do not constitute legitimate grounds for refusing, postponing or failing to complete the compulsory mobility period. 

9.7 For any international mobility period undertaken by the Student, and unless expressly agreed otherwise in writing, all costs relating to that mobility period remain the sole responsibility of the Student. In this respect, the Student bears, among others and without limitation: 

• International and local travel costs, including return journeys and travel on site; 

• Accommodation and day-to-day living costs at the mobility location, including in particular utilities, catering and personal expenses; 

• The costs of taking out health insurance and repatriation insurance, as well as any additional insurance required by the partner university and/or by the competent authorities of the host country; 

• The costs of the administrative formalities required to obtain visas, residence permits or equivalent authorisations, together with all related expenses; 

• The costs of sitting examinations or language tests, in particular English tests, where these are required by the partner university; 

• The administrative charges, registration fees, application fees or any other similar charge that the partner university may require; 

• Any bank charges, currency exchange costs and international transfer fees, where applicable; 

• Any other fee, cost or expense required by the partner university, the local authorities or any competent authority that is necessary for the international mobility period actually to take place. 

9.8 Study seminars: Some international programmes include compulsory study seminars. Whether a study seminar goes ahead is nevertheless dependent on factors beyond the School’s control, in particular the public health situation. If the study seminar is changed (content, destination, duration and so on) or cancelled by the School, the Student will be offered an alternative programme in order to validate the skills and “credits” associated with the seminar. 

Article 10 – Optional seminars 

10.1 Optional seminars: Some of the ACE Education Group’s schools offer optional seminars to bring an international dimension to their programmes. Optional seminars are subject to registration and withdrawal deadlines, which are communicated to the Student in advance. These dates may be amended at a later stage. If the withdrawal deadlines set are not met, the sums committed by the Student will remain payable in full, with no possibility of a refund, save on legitimate and compelling grounds or in cases of force majeure. The School reserves the right to close registrations at any time once the maximum number of participants has been reached. 

EIDM seminar registration and withdrawal deadlines. 

For any Student on a work-study contract, participation in the seminar depends on written agreement from the employer, in the form of paid or unpaid leave. All travel costs remain payable by the Student, unless funded by the employer or a third party. If the company refuses after the withdrawal deadline, the sums committed will remain payable. 

10.2 Minimum numbers: Seminars go ahead subject to a minimum of fifteen (15) students registered across all campuses of the same entity, a favourable public health situation and relevance to an academic programme. If the trip is cancelled by the School, all seminar fees will be refunded within a maximum of 90 days from the notification of cancellation. 

10.3 Seminar details: For the optional seminars offered, tuition, activities, cultural visits, accommodation and AVA insurance are included in the applicable price. The Student should budget separately for: return travel to the seminar location, local travel costs, meals and transport to and from the accommodation.  

10.4 Documents to be provided: A Student who registers to take part in an optional seminar undertakes to provide the following documents within the time limits indicated by the School: 

• Passport or national identity card meeting the requirements of the host country. 

• Where the legislation of the host country so requires, a valid visa or any official document permitting entry to and residence in the country. 

• A travel insurance certificate covering at least: medical expenses, medical repatriation and civil liability abroad. 

• A medical or vaccination certificate where required by the host country or by the School. 

• Parental authorisation (for students who are minors) signed by their legal guardian, together with a copy of the guardian’s identity document. 

The Student is solely responsible for ensuring that the documents provided are compliant and valid. Failure by the Student to provide any of these documents within the time limits set will not give rise to any refund. 

Article 11 – Compulsory specialisms and optional modules 

11.1 Compulsory options, specialisms and professional expertise pathways. The School may offer compulsory options, specialisms and professional expertise pathways. Whether they open depends on academic, organisational and financial conditions being met so that the programme can run in line with quality requirements and the intended learning outcomes. Where these conditions are not met, in particular because of insufficient enrolment numbers or organisational constraints, the School reserves the right: 

• To open only the option, specialism or professional expertise pathway with the highest number of enrolments; 

• And/or to combine several options, specialisms or professional expertise pathways within a shared or pooled academic project, provided that this arrangement ensures the coherence of the teaching and the acquisition of the intended skills. 

These academic adjustments will not affect the quality of the teaching provided. 

11.2 Optional modules, specialisms and professional expertise pathways. The School may offer optional modules. Whether they open depends on academic, organisational and financial conditions being met so that the programme can run in line with quality requirements and the intended learning outcomes. Where these conditions are not met, in particular because of insufficient enrolment numbers or organisational constraints, the School reserves the right, where this is academically and practically possible, to offer the Student an alternative solution, in particular through a learning platform or any other equivalent tool. Where no alternative solution is possible, the School will have no choice but to cancel, and all fees paid will be refunded to the Student within a maximum of 90 days from the notification of cancellation. 

Article 12 - CVEC and student societies 

12.1 Not all of the ACE Education Group’s schools are eligible for State grant applications. 

12.2 The Student undertakes to pay the CVEC (student life and campus contribution) under the conditions laid down by the regulations in force. If liable for the CVEC, the Student undertakes to send the School proof of payment of the CVEC no later than before the start of the programme they have chosen. Where applicable, the CVEC is paid online directly to the CROUS on the messervices.etudiant.gouv.fr website, which issues a certificate both for students who are liable and for those who are exempt. 

12.3 A Student who is not up to date with the CVEC will not be able to continue their studies at the School. Any such failure will result in the automatic termination of the enrolment agreement. 

12.4 An annual subscription of thirty (30) euros may be offered to the Student (payable by cheque) to support the work of the Student Union (BDE). It helps to fund the activities, events and services that bring student and sporting life on campus to life. The funds are managed directly and independently by the BDE.  

Article 13 – Changes 

13.1 The Student acknowledges that the content of the teaching and the way in which the programme is delivered may change during the course. The School may implement such changes for the following reasons:  

• External circumstances, in particular relating to public health, security and the like.  

• Organisational requirements that were unforeseeable at the date the enrolment agreement was concluded, in particular where it is physically impossible to host Students on site. 

• Changes to the applicable regulations relating to the qualification and to developments in the target professions.  

13.2 For programmes delivered mainly on site, it is expressly agreed that the proportion of teaching delivered remotely, in particular through learning platforms, online systems or any other equivalent digital tool, may not exceed twenty-five per cent (25%) of the total teaching hours of the programme, excluding classes delivered synchronously. 

Article 14 – Fees - Payment terms – Managing unpaid amounts 

14.1 Fees: The tuition fees applicable for the current academic year can be found on the websites of the ACE Education Group’s schools. These prices exclude promotional offers, optional modules, seminars and bridging modules, and may change at each academic intake. 

Where the Student has entered into a pre-enrolment agreement with the School, the Reservation fees paid by the Student to the School under that agreement will be deducted from the enrolment fees for the programme chosen under this agreement.  

14.2 Payment terms: The price of the programme is payable in accordance with the payment schedule agreed (payment in one or several instalments) between the Student and the School, as specified when they enrol. Where payment is made in instalments, a deposit towards the total price of the programme is required on signature of the  enrolment agreement.  

14.3 Managing unpaid amounts: Late payment or non-payment constitutes a breach of contractual obligations and the Student will then be regarded as being in arrears. In such cases, the School may initiate a mediation procedure in order to seek an amicable solution and enable the situation to be regularised. All measures relating to late payment or non-payment will be communicated to the Student by email.  

Notwithstanding the above, in the event of non-payment of tuition fees on the agreed due dates, and after a formal notice has been sent and remained without effect for five (5) days, the School reserves the right to: 

• Temporarily suspend the Student’s access to classes, examinations, platforms and any academic service until the situation is regularised. 

• Permanently exclude the Student, which entails termination of the enrolment agreement, without prejudice to any recovery proceedings brought. 

These measures are intended to safeguard the smooth running of the School and do not release the Student from their financial obligations. 

Article 15 - Liability - internal rules and academic regulations 

15.1 Enrolment on any programme means that the Student undertakes to comply with the internal rules and the academic regulations in force on the School’s premises. These rules will be provided to the Student no later than the first day of their programme 

15.2 These rules may be amended during the year, and the Student undertakes to read and comply with such amendments. 

15.3 The internal rules can be consulted at any time on the websites of the ACE Education Group’s schools. 

15.4 A Student on a work-study programme also undertakes to comply with all the obligations set out in their employment contract, in particular as regards attendance and diligence both in the company and at the School. 

Article 16 – Distance learning programmes (e-learning) 

16.1 Some of the ACE Education Group’s schools offer programmes delivered entirely remotely, via a dedicated digital platform (hereinafter the “Platform”). 

16.2 Teaching arrangements: Programmes are structured into successive modules organised along a progressive learning path. Access to certain modules may be conditional on the prior validation of previous modules, in accordance with the arrangements set out in the programme’s course specification. 

The learning content may include, in particular: 

• Videos, virtual classes, downloadable materials; 

• Exercises, case studies, individual or group assignments; 

• Continuous assessment and/or final examinations; 

• Remote academic support. 

16.3 Programme duration and access to the platform: Each programme is entered into for a fixed term. The term runs from the official programme start date communicated to the Student. The Student has personal, named and non-transferable access to the Platform for that period only. 

No extension will be granted, save in exceptional circumstances expressly approved by the School. On expiry of the contractual term, access to the Platform is automatically suspended, without prior formal notice, and the Student will no longer be able to access the content, assessments or associated services. 

Article 17 – Communications with the Student 

17.1 All communications relating to the Student’s programme take place directly between the School and the Student, except with the Student’s explicit authorisation or where a legal obligation provides otherwise. The Student is solely responsible for managing and following up the information sent by the School, whether communicated by post, email or any other means approved by the School. 

17.2 Under no circumstances may the School be held liable for any lack of communication, misunderstanding or dispute between the Student and their parents or the funder of the programme. It is for the Student to share the information received with them at their own discretion. 

17.3 Where the Student is a minor, the School will also communicate with their legal guardian until the Student reaches the age of majority. 

Article 18 – Personal data protection 

18.1 The School undertakes to comply with all the obligations laid down by the applicable personal data protection legislation. For the purposes of managing the contractual relationship between the parties, the School processes the personal data of the Student and, more generally, of its contacts, as data controller within the meaning of the applicable personal data protection legislation, for the duration of the enrolment agreement. This processing is necessary for the proper performance of the enrolment agreement and concerns only identification data (in particular surname, first name, date of birth, identity document details, nationality, postal address, email address and telephone number) of those contacts.  

18.2 The School’s staff, its audit and control services (in particular its statutory auditor) and its subcontractors may have access to the Student’s personal data collected. This processing may give rise to the exercise, by the School’s contacts and in particular the student, of their rights under the applicable personal data protection legislation. 

Article 19 – Governing law - competent courts - mediation 

19.1 These terms and conditions of sale are governed by French law. 

19.2 The parties grant exclusive jurisdiction to the competent French courts to hear all disputes, claims or difficulties of any nature relating to the enrolment agreement, concerning in particular its formation, conclusion, validity, interpretation, performance, non-performance, ending, termination or rescission. This clause applies even in summary proceedings, where there are multiple defendants, or in the case of incidental or warranty claims. 

19.3 The Student may also, free of charge, refer the matter to a consumer ombudsman with a view to the amicable resolution of any dispute with the School, under the conditions set out in Articles L. 611-1 et seq. of the French Consumer Code. For this purpose, the Student may contact the e-commerce Ombudsman Service of FEVAD (the French federation of e-commerce and distance selling), whose contact details are as follows:  

FEVAD Consumer Ombudsman  

BP 20015 - 75362 PARIS CEDEX 8

mediateurduecommerce@fevad.com

Tel: 01.42.56.38.86 

https://www.mediateurfevad.fr.